Thank you for shopping! We strive to provide you with high-quality products and
excellent customer service. Please review our refund policy carefully before
making a purchase.
Refunds: We do not offer refunds on any products sold on our website. All sales
are final.
Returns and Exchanges: We understand that selecting the right size can be
challenging. Therefore, we offer exchanges for different sizes of the same
product. To be eligible for an exchange, the item must be unused and in the
same condition that you received it. It must also be in the original packaging. You
must initiate the exchange process within 7 days of receiving the product.
Shipping costs for returning the item for exchange are the responsibility of the
customer.
Damaged or Malfunctioning Items: In the rare event that you receive a
damaged or malfunctioning item, we will gladly replace it. Please contact our
customer service team within 7 days of receiving the damaged or malfunctioning
item to initiate the replacement process. Proof of purchase and evidence of the
damage or malfunction may be required.

RETURN AND EXCHANGE POLICY

To request an exchange for a different size or a replacement for a damaged or
malfunctioning item, please contact our customer service team at
info@lordlen.com with your order number and details of the issue. Our
customer service team will guide you through the exchange or replacement
process and provide you with further instructions.

Exceptions: This refund policy applies only to purchases made directly through
our website. Purchases made through third-party retailers or distributors are

subject to their respective refund policies.
Contact Us: If you have any questions about our refund policy or need
assistance with an exchange or replacement, please contact our customer
service team at info@lordlen.com
By making a purchase on our website, you acknowledge that you have read,
understood, and agree to abide by this refund policy.
This refund policy is subject to change without prior notice. Please check this
page regularly for any updates or revisions.
Thank you for your understanding and cooperation.

Sincerely,
Lord Len